Industry Leading 3 Year Warranty Policy
Mobile Signal Solutions products are warranted for three (3) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the Mobile Signal Solutions with a dated proof of purchase (which we will have provided).
Signal boosters and kits may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a returned material authorization (RMA) number supplied by Mobile Signal Solutions. Mobile Signal Solutions shall, at its option, either repair or replace the product. Mobile Signal Solutions will pay for delivery of the repaired or replaced product back to the original consumer if located within the U.K.
This warranty does not apply to any signal boosters or kits determined by Mobile Signal Solutions to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Failure to use a surge protected AC power strip with at least a 1000 Joule rating will void your warranty. All Mobile Signal Solutions products that are packaged with other Mobile Signal Solutions accessory products are intended for resale and use as a single unit, and such product kits are required to be sold to the end user as packaged.
The “de-kitting” and sale as a standalone product of any one or more components of such a product kit is in violation of Mobile Signal Solutions’ warranty. No “de-kitted” product will be eligible for return for any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully warranted.